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1. General

These terms and conditions were drawn up by SAS Green Sails, owner of the 727sailbags brand and relates to the creations in the online shop on the www.727sailbags.com website. You declare that you have read and accepted these terms and condition before placing your order. The validation of your order is therefore considered as acceptance of these terms and conditions.

2. Prices

For delivery in France and in one of the countries in the European Union, the prices of the creations in the online shop are given in euros including VAT, excluding postage and packing.

Concerning sales outside the European Union, the prices are FOB departure from Paris (excluding VAT, excluding postage and packing). Customs clearance, payment of duties or taxes are the client's responsibility.

3. Payment

Your purchases can be paid for by Credit Card or Paypal.

4. Contribution to postage and packing

The contribution to the postage and packing is shown during the client's order process, the prices are shown including VAT. They apply in Metropolitan France, Europe or in other countries. The carriers TNT and COLISSIMO deliver directly to your doorstep. The parcels may be monitored on request. The client must not sign a reception note without first opening and checking the condition of the parcel.

5. Transport

SAS Green Sails cannot be responsible for any loss, theft of or damage to the product which occurs during the transport. If the parcel has been delivered and the client has signed to confirm he has accepted it without specifying any problems, he cannot hold SAS Green Sails responsible.

Our carriers:

TNT - TNT customer services: 0 825 033 033

COLISSIMO - Customer services: 3661 in France (+33 (0)810 821 821 from other countries)

 

6. Delivery

Our delivery services:

  • Home delivery (Colissimo) : delivery is made within a maximum period of 6 working days* in Metropolitan France, 10 working days in Europe, 20 working days for the rest of the world.
  • Pick up point delivery (Colissimo): delivery is made within a maximum period of 6 working days* in Metropolitan France, 10 working days in Europe, 20 working days for the rest of the world.
  • Big products delivery (TNT) : for big decoration products, delivery is made within a maximum period of 6 working days* in Metropolitan France, 10 working days in Europe, 20 working days for the rest of the world.
  • VIP Express : delivery is made in Metropolitan France only, within a period of 72 hours maximum*
  • Concept Store Delivery : free shipping in our store of Lorient within 3 working days.

We deliver to all countries, with certain exceptions. Outside the European Union, the parcels are subject to the law of the buyer's country: you must pay local VAT and customs duties.

For custom orders, the delivery times can never be less than 15 working days after reception and receipt of payment except in exceptional cases. In December, delivery time to France is 7 days for custom orders.

SAS Green Sails is not responsible for lateness due to strikes or climatic catastrophes.

7. Product quality

727sailbags' creations are products that are made from recycled materials. They are of fair and merchantable quality. Marks such as rust or black marks for example, due to use during the life of the material cannot be considered as a fault. In the same way, tears or wear in the material cannot be considered as faults.
On our website, we try to reproduce the colours of the creations in the most realistic way possible. There may be a few slight differences between the actual colour of the items and the colours of the illustrations; which in most cases are due to the colour settings on screens. This does not constitute a defect.

8. Period of reflection

Within a period of fourteen (14) days from the reception of the order, the Customer may ask SAS Green Sails to accept the return or exchange of the Product(s).

To do this, the Customer must make a return or exchange request using the "My account" > "History of orders" section (Consult the FAQ section for further details relating to product exchanges or returns). If the return/exchange request is validated by SAS Green Sails, the Customer must send the Product(s) back within one week at his/her expense.

The return or exchange is made at the Customer's risk. The Product must be returned in its original packaging, in its original condition, new, unworn and unwashed, to the following address:

SAS Green Sails
Rue Bourely – Base des sous-marins
56100 Lorient
France

If the item is not returned by the Customer within one week, the return/exchange is considered to have been cancelled and the Customer must keep the product.

The amount of the returned product will be reimbursed within a maximum period of fifteen (15) days from its reception by SAS Green Sails by bank transfer.

Custom product cannot be exchanged, returned or reimbursed.

If the Customer does not comply with these conditions, particularly the conditions of return or exchange, SAS Green Sails will not be able to reimburse the Products concerned.

 

9. Copyright and protection of models

All 727sailbags' creations are protected by copyright. Most of the models are registered with the INPI (French National Institute of Industrial Property). All reproduction and/or copying is strictly forbidden. All individuals or corporate bodies using one of 727sailbags' creations for promotional purposes without the written consent of SAS Green Sails shall be liable to legal proceedings. All individuals or corporate bodies copying, reproducing or drawing its inspiration from a 727sailbags' creation shall be subject to legal proceedings.

10. Personal data

Information and data concerning you is necessary for the management of your order and for our sales relationship. It shall be used solely for these purposes by SAS Green Sails for the 727sailbags brand. In accordance with the French law on the protection of personal data and freedom dated 6 January 1978, you have the right to access and correct and to delete the personal data that concerns you.

11. Fraud and suspicion of fraud

Any fraud or suspicion of fraud, authorises SAS Green Sails to block an order without notice, even if this order has already been confirmed by e-mail by SAS Green Sails. SAS Green Sails reserves the right to request a photocopy of the identity card and/or of the customer's credit card (front and back) for all payments by credit card.

12. Sales

Sale items (or items purchased in private sales or stock withdrawal sales) can be returned or reimbursed in a delay of 14 days of delivery . Exchanges are not guaranteed (it depends on the sizes available and remaining). Returns are the responsability of the customer.

 

*excluding weekends and public holidays. These delivery times may vary according to the company's activity (they may be shorter in the Christmas , Mother's day, Father's day and St Valentine's day periods; and longer during the month of August)

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